A Kanban Management Professional (KMP) knows how to make better decisions and streamline internal workflows to improve service delivery, and create greater customer satisfaction.
Kanban uses a probabilistic approach to management. A KMP has been trained to think differently and use Kanban to improve management results enterprise-wide.
NOTE: This class is Part I of the KMP program, where the focus is to learn Kanban System Design. You need to attend both KMP I and KMP II classes to become a Kanban Management Professional (KMP).